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Responding to COVID-19

On. Jan. 31, 2020, the 2019 Novel Coronavirus was declared a national public health emergency.  In response to community concerns the Lackawanna and Luzerne County Medical Societies would like to share the following resources.


COVID-19 Webinar Series and Resource Center

These are incredibly challenging times. Soon, practices across the state of Pennsylvania will be expanding their services and facing a “New Normal”. How do we “reopen” for our patients? Our staff? Our families? Ourselves? Whether you are an office on the front line of high risk patients in search of information, or you are a physician whose business has been interrupted by this crisis, this webinar series will have useful info that will benefit you and your practice. Tonyehn Verkitus, Executive Director of the Lackawanna and Luzerne County Medical Societies and David Griffiths, Executive Director of the Lehigh County Medical Society have partnered on a COVID-19 webinar series for our members. The first webinar, Reopening your Pennsylvania Physician Practice during the Pandemic: Challenges and Opportunities; learn strategies and tactics to help you plan and execute an effective Ramp-Up of your practice.  Thank you to those of you who joined us live for the webinar. If you couldn’t make it, please click the link below. Click here to listen to the first webinar. Click here to download the PowerPoint slides. We wish to thank the speakers on this webinar:

  • Dr. Timothy Welby, MD, FAAP, Owner/Partner, Pediatrics of Northeast Pennsylvania

  • David Bittner, MBA, CEO, OAA Orthopedic Specialists

  • Suzette Benedick, MBA, CHC, Executive Director, Kidney Care Specialists

  • Maraleen Shields, Esq., Shareholder, Fitzpatrick, Lentz & Bubba

  • Rick Cancelliere, CEO, PracticeBeat

The second webinar, Telemedicine: Is it a Critical Component of the “New Normal”?  was on Thursday, May 21. Click here to learn how several physician practices have innovated in the area of Telemedicine.  What are the options? Are there liability concerns?  Will Telemedicine be a valuable option in the future? We’ll be joined by:

  • Robert Murphy, MD. Chief Integration Officer, Lehigh Valley Health Network; Plastic Surgeon/Hand Spec.

  • Chris Connor, D.O., Partner, Northeastern Rehabilitation Associates, P.C.

  • Donna Eget, D.O., Medical Director, Medicus Urgent Care

  • Maraleen Shields, Esq., Shareholder, Fitzpatrick, Lentz & Bubba

  • Rick Cancelliere, CEO, PracticeBeat

Click here to listen to the second webinar. Click here to download the PowerPoint slides.

Free Resources from our Partners at PracticeBeat

Leakage: Patient Leakage Review  //  You can schedule with the team directly with this link.

Our team will complete an assessment of your online patient leakage and provide recommendations on incorporating telemedicine as you reopen your practice.

Kit: Telemedicine Communications Kit  // The link to the tool kit is here: COVID-19 Telemedicine Communications Tool Kit


You can download a copy (File > Download) and use the prompts to customize COVID-19 messaging for your practice. We’ve included suggested homepage banner text and common questions that your patients will ask along with considerations for your responses. The template is broken into sections for safety procedures, making appointments, COVID-19 testing, additional concerns, and telemedicine.  

Tech Support: Telemed, Online Scheduling and Virtual Forms  

Our team will provide free technical support to set-up telemedicine as well as online scheduling and/or virtual forms.  Our HIPAA-Compliant Appointment Request Widget provides patients with online appointment request functionality and access to a secure appointment dashboard. 

GMA Checklist: GMA Office Readiness Checklist // The link for this Poster is here: GMA Checklist

This checklist is a Office Readiness Checklist used by Genesis Medical Associates provided by David Chimento.

Telemedicine Decision Matrix: PRIME HEALTH Telemedicine Decision Matrix // The link for this Matrix is here: Telemedicine Decision Matrix

This matrix is a resource created by Prime Health to help practices make decisions on Telemedicine technology.

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